Swapno: CRM

Complete CRM & Ticketing Solution
Slogan: Complete Solution at Affordable Cost…

  • Wholesale Supplier
  • Manufacturing & Retail

Key Features

  • Employee Database Management
  • Product Management
  • New Lead Management
  • Customer Database Management
  • Sales Database Management
  • Customer History and Preference Record
  • Ticket Generation and Issue Tracking
  • Ticket Circulation and Progress Follow-up
  • Meeting and Schedule Management
  • Billing Database Management
  • Stakeholder Management
  • Business Intelligence (BI)
  • Business Forecast and Market Analysis
  • Dynamic Reports and Analytics
  • Employee Key Performance Indicator (KPI)

Advantages

  • Central Monitoring of Lead, Sales and Performance
  • Data Accessibility from Anywhere Anytime
  • Recurring Sales Generation and Customer History
  • Customer preference & Interest Analysis
  • Service Excellence Through Data Analytics
  • Optimum Cost Saving Based on Assessed Forecast
  • Assist in Better Strategic Planning and Organizational Execution
  • Proper Employee Placement and Rolling
  • Customer Interactions and Feedback Records
  • Customer Meetup and Task Scheduling Records
  • Assessed Decision in New Product Launching

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